Privacy Policy for Wasp Nectar
Welcome to Wasp Nectar. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy outlines how Wasp Nectar, located at 7 Cobble Street, Ground Floor, Manchester, Greater Manchester, M1 7AR, United Kingdom, collects, uses, maintains, and discloses information collected from users of our online platform.
1. Information We Collect
Wasp Nectar may collect personal identification information from users in various ways, including, but not limited to, when users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our online platform.
- Personal Data You Provide: This includes your name, email address, postal address, phone number, and payment details when you engage with bespoke floral arrangements, event floristry, corporate floral installations, dried flower artistry, sustainable flower sourcing, botanical styling for interiors, or terrarium design workshops. This information is necessary for us to fulfill your orders and provide our services.
- Communication Information: When you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
- Non-Personal Identification Information: We may collect non-personal identification information about users whenever they interact with our online platform. Non-personal identification information may include the browser name, the type of computer, and technical information about users’ means of connection to our online platform, such as the operating system and the Internet service providers utilized and other similar information.
2. How We Use Collected Information
Wasp Nectar collects and uses your personal information for the following purposes:
- To Process Transactions: We use the information users provide when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service (e.g., delivery services).
- To Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.
- To Personalize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our online platform.
- To Send Periodic Emails: We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
- For Marketing and Promotion: With your consent, we may use your information to provide you with tailored marketing communications regarding our floristry services and products.
3. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our online platform.
Sensitive and private data exchange between the online platform and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
4. Sharing Your Personal Information
We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may use third-party service providers to help us operate our business and the online platform or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
5. Your Data Protection Rights under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Wasp Nectar aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided address.
6. Changes to This Privacy Policy
Wasp Nectar has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
7. Your Acceptance of These Terms
By using our online platform, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our online platform. Your continued use of the online platform following the posting of changes to this policy will be deemed your acceptance of those changes.
8. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Wasp Nectar
7 Cobble Street, Ground Floor,
Manchester, Greater Manchester, M1 7AR,
United Kingdom
This document was last updated.